Login FAQs

Can I log in with my phone number?

Yes. Select «Phone» on the login screen and enter your registered phone number and password. Alternatively, you can log in with your email address.

Do I need my username to log in?

No. You log in with your registered email address or phone number and password. You do not need your username.

How do I get a new password?

Select «Forgot password» and enter your registered email address. We will email you password reset instructions. Recovery is handled by email even if you normally log in with your phone number.

Can I create a new account if I can't log in?

No. Only one player account is permitted per person. If you are having trouble logging in, use password recovery or contact our support team. You must not open a new account during self-exclusion either.

What does support need to help with login issues?

We need your registered email address or phone number, the exact error message, your device and browser. You can reach us around the clock via live chat and at [email protected]. Never share your password.

Will logging in give me another welcome bonus?

No. The welcome bonus is for new customers. When you log in, you are accessing your existing account; signing in again does not make you a new customer.

Your account is ready

Use your email address or phone number and password to log back in.

18+. Gamble responsibly.