Casea
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Withdrawal methods and amounts

These amounts apply per withdrawal in CHF. Your VIP level’s daily and monthly limits also apply.

Payment methodMinimum (CHF)Maximum (CHF)
Card153’000
Bank transfer104’500
Revolut104’500
Skrill104’500
MiFinity102’500

At level 1, for example, you can withdraw a maximum of CHF 500 per day, even though bank transfers allow up to CHF 4’500 per transaction. Separate withdrawal schedules may apply to individual accounts.

Withdrawal limits in CHF

Your VIP level determines how much you can withdraw per day and per month.

VIP levelPer day (CHF)Per month (CHF)
Level 15007’000
Level 250010’000
Level 380012’000
Level 41’00015’000
Level 51’50020’000

Your level is based on your activity during the 90 calendar days before your withdrawal request. This includes deposits, withdrawals and bonuses received. After one month without active bets, your status returns to level 1. In some cases, we may set a separate withdrawal schedule.

Verification before withdrawal

To verify your account, we may request proof of identity, proof of address and documents relating to your payment method, such as bank or card statements. You may also need to provide evidence of the source of your deposits.

You must submit requested documents within 30 days. We normally review them within ten days of receiving all requested documents and information in full. Additional checks may take longer. Until verification is complete, we may hold your withdrawal and temporarily suspend your account.

If the documents have not been provided after 30 days, we may permanently close your account.

Casea Withdrawal FAQs

How long do Casea withdrawals take?

We process requests within three working days of the request or the last completed withdrawal, provided all conditions have been met and checks completed. Your payment provider then needs time to transfer the funds. Bank transfers can take an additional three to five working days.

Are withdrawals processed at weekends?

Our finance team processes withdrawal requests Monday to Friday, from 06:00 to 17:00 GMT. Saturday and Sunday are not processing days.

How much can I withdraw from Casea?

At VIP level 1, the limit is CHF 500 per day and CHF 7’000 per month. At level 5, it is CHF 1’500 per day and CHF 20’000 per month. Your payment method also has a per-transaction limit: for example, CHF 3’000 for cards or CHF 4’500 for bank transfers.

Can I cancel a pending withdrawal?

Yes. While a request is still pending, you can cancel it under «Withdrawal» in the cashier or in your balance history. Once processed, it can no longer be cancelled there.

Can I withdraw to someone else's account?

No. Your withdrawal account must be in your own name. We may ask for proof that the payment method belongs to you.

How long does verification take?

Verification normally takes up to ten days after all requested documents and information have been received in full. Additional checks may take longer. You have 30 days from our request to submit the documents.

Can I withdraw with an active bonus?

Requesting a withdrawal before completing bonus wagering causes your bonus funds and any winnings generated from them to be forfeited. Only after wagering is complete does the released amount become withdrawable real money. The applicable bonus conversion caps still apply.

Why isn't my deposit method available for withdrawals?

Not every deposit method supports withdrawals. Where possible, we use the same method as for your deposit; otherwise, we pay via another available method. The payment account must always be in your name.

What is the minimum withdrawal?

You can withdraw from CHF 10 by bank transfer, Revolut, Skrill or MiFinity. The minimum is CHF 15 for cards, CHF 60 for Bitcoin and CHF 20 for the other supported cryptocurrencies. Only real-money balances can be withdrawn, after wagering and verification are complete.

Go to your player account

Use the cashier to request a withdrawal and manage pending requests.

18+. Gamble responsibly.